 |
Be in
the Right Place at the Right Time with the
Customer Awareness System
To stay competitive in
today's business world, you've got to cut
costs and operate efficiently. That means
one employee may be responsible for several
areas of your store--stocking shelves,
managing inventory, and still providing a
high level of customer service. The Customer
Awareness System helps your employees
concentrate on each task confident that they
will receive instant notification when a
customer needs service, enabling them to
multi-task easier, increasing employee
efficiency and customer service and
positively impacting your bottom line. |
Benefits
- Reduce costs
associated with
inefficient personnel
- Enable staff to
maximize
productivity
- Respond faster to
customer
needs
- Increase customer
service
and satisfaction
- Encourage
customer to return
to your store through high
satisfaction rates
- Increase sales
through better
customer service
|
How it
Works
When customer approach a customer
service station or counter, they step onto
the Customer Awareness System sensing mat,
which sends a remote signal to a small pager
worn by customer service personnel. The
optional ultra-thin mat hides easily under
floor rugs, concealing everything but
superior customer service.
Options
Mat Surface Style: The Customer
Awareness System Sensing Mat is available
as a stand alone ribbed mat with ramped
edges or in an ultra-thin mat for easy
concealment under floor rugs.
Mat Sizes: Available in
four standards sizes, the CAS sensing mat
can easily fill any space. Custom sizes are
also available upon request.
Other Sensing Options: In
situations where mats are just not
practical, Larco's ultrasonic sensing device
or a push button switch may be used. Each
device is designed for maximum performance,
providing consistent service in a discreet
package. |
